providing Support because Life Happens

Crosslines offers support to individuals and families in need of food assistance. We understand the difficulties facing our clients, and we are committed to providing the best experience and services to the people we serve.

Eligibility

Must be a resident of Greene County

May receive pantry food up to 6 times a year with each visit at least 30 days apart

Must meet income requirements set by the USDA.

*View USDA Guidelines to see if you qualify.

May also receive USDA foods, if eligible, once per calendar month

Must bring Social Security identification for all members of the household each visit

Some services require additional documentation before support can be given and/or have additional restrictions

Must bring a piece of mail less than 30 days old each visit

*USDA is an equal opportunity provider and employer.

http://www.fns.usda.gov/civil-rights

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.

 

Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

 

To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: http://www.ascr.usda.gov/complaint_filing_cust.html, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:

 

(1) mail: U.S. Department of Agriculture

Office of the Assistant Secretary for Civil Rights

1400 Independence Avenue, SW

Washington, D.C. 20250-9410;

(2) fax: (202) 690-7442; or

(3) email: [email protected]

This institution is an equal opportunity provider.

If you are not eligible for our services, you may find support at the Victory Mission or the Salvation Army.

What to Expect

Crosslines operates a “client-choice” pantry model which looks a lot like your local grocery store. You’ll be partnered with one of our volunteer shoppers, and you will fill your cart with the items that best fit your family’s preferences and dietary restrictions.

 

A stop by the Crosslines pantry gives support to individuals and families, which can alleviate some of the pressure of the family budget, freeing up resources for other expenses.

 

Crosslines offers more than just food assistance! Qualifying clients can receive other support items such as; diapers, layettes, prenatal/children’s vitamins, and clothing vouchers for YOTO. For more information about our other services, please call 417-865-1076.

When You Arrive...

Front Desk

The Front Desk volunteers will check to see if you are eligible to receive assistance and see that you have a recent piece of mail and Social Security identification for the members of you household. Then they will direct you to the Check-In desks or the waiting room.

Check-In Desk

At the Check-In desk, volunteers will create an account for your household in our database. It will include contact information, a list of members of your household, rent/utilities, and income/assistance information. Check-In desk volunteers will also ask if you would like USDA foods or other services we have available.

Shop

After the Check-In desk, a volunteer shopper will lead you through the pantry so you can select items that best fit the needs and preferences of your family. Then volunteers will help carry your groceries to your car.

Other Services

Council of Churches of the Ozarks

Child Care Aware of Southern Missouri offers referrals for early child services to families.

 

Safe to Sleep is an overnight emergency shelter for women.

 

Connections Handyman Service offers home repairs for senior homeowners such as the building of wheelchair ramps and shower/tub grab bars.

 

RSVP connects Retired and Senior volunteers with meaningful service opportunities through the Reading Buddy and Homebound Shopper programs.

 

For a complete list of services, please visit the CCO website.

Community Resources

YOTO Community Thrift Store

417-890-7283

1731 N. Glenstone Ave.

Food Stamp Program

Ozarks Food Harvest, Food Stamp Coordinator

417-429-0853

OACAC

417-862-414

215 S. Barnes Ave.

One Door

417-225-7499

300 E. Central St.